Outlines the key steps required to move from current working practices to a new, yet carefully planned ITAM/SAM/licence management ‘Service-line’.
Key services include: implementation (data, tooling, process and resource readiness, establishment and communication of an enterprise-wide governance framework and standards with minimum codes of practice), knowledge transfer, training and project control.
ITAMS’ aim is to transition clients to a collaborative Business As Usual (BAU Service) quickly and efficiently, whilst adopting a ‘Service-line’ model.
BAU services delivered by ITAMS graft seamlessly into existing capabilities, taking into account the varying needs of central IT, individual business units, IT and other entities, by adopting a shared service approach.
ELM 360 offers a unique yet proven approach to managing software entitlement across the organisation. It is an end-to-end solution which incorporates consultancy, project management, tools and a series of services for on-going licence management.
The solution helps enterprises design, implement and maintain a mature software licence management function. Each service is modular based and designed to fill in the gaps rather than re-invent the wheel.
ALM 360 is a set of IT asset management lifecycle related services, helping enterprises manage IT hardware assets efficiently from requisition to disposal.
The portfolio includes best practice process definition and transformation as well as automation in areas such as discovery, barcoding and asset repository, and tactical services such as physical auditing and data validation.