Contact us: +44 (0)1582 464 740

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We are recruiting for:

  • Licensing Analyst
  • Senior SAM Consultant
  • RO Licensing Analyst

ITAMS' Associate Programme

ITAMS' Associate Programme is a formal partnership offered only to professional contractors with trusted experience in IT & Software Asset Management and/or Licence Management.

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0370 4050508

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+44 (0)1582 464740

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ITAMS Vision

ITAMS’ Vision

The convergence between IT Asset, Software Licence and IT Service Management

ITAMS’ vision and unique methodology for best practice IT Asset, Software Licence and Service Management is complemented by our key strength, helping our customers understand and optimise on how these complex areas integrate so that the IT function can manage assets and deliver core services quickly and efficiently, on budget and on time across the organisation.

The building blocks are fundamental in providing a logical sequence to achieving organisational maturity, but at the same time identify gaps in resources, processes, business intelligence and technology and their overall impact on the business, be it financial or operational.

Discovery

  • Automatically identifies and tracks all software and hardware assets
  • Reports on any new assets entering the network and provides a direct view of the currently deployed estate, configuration and location
  • Acts as a policing vehicle for the Asset Repository or CMDB.

Software Usage & Metering

  • Understand how software assets are used, when, how, by who and for how long
  • Provides a baseline for software licence consumption.

Application Dependency Mapping

  • Provides a map of clear dependencies between servers, software assets and applications
  • Understand what processes and services are running on servers and interdependencies
  • Dynamically visualise impact of problems and incidents enabling an organisation to react to events more effectively to ensure business continuity.

Software Distribution & Patch Management

  • Automates software deployment, installation and removal
  • Enables software to be upgraded remotely as well as fix any problems, bugs and security vulnerabilities
  • More sophisticated tools regulate change, facilitate build and release management, control patch levels, self-heal damaged systems, improve usability and performance, etc.

Asset Lifecycle Repository

  • Track assets through lifecycle events and stages from requisition to disposal
  • Enables the centralisation and storage of both discovered data and non- electronically collected data
  • Enhances discovery data to cover financial, contractual and asset status information encompassing enhanced capabilities for hardware, contract management, hardware asset pooling, asset status, asset location, asset allocation, SLA and the provision of a basic capability for facilitating financial treatment of assets.

Software Asset Management (SAM)

  • Regain and maintain control of your licensing position by reconciling deployed / consumed software versus entitlement
  • Control and manage software procurement (by keeping a historical record of proof of purchases), software ownership and licence status
  • Manage licence entitlement and the complexities of licensing models and renegotiate software licence contracts based on what software is actually installed and consumed to reduce surplus cost, ensure software compliance and mitigate unforeseen risks
  • Establish a process for licence pooling and a culture for re-harvesting unused software.
  • Hardware Audit, Barcoding & RFID

    • Automatically identifies and tracks all software and hardware assets
    • Reports on any new assets entering the network and provides a direct view of the currently deployed estate, configuration and location
    • Acts as a policing vehicle for the Asset Repository or CMDB.

    CMDB

    • The CMDB is a subset of the asset repository and is ITIL integrated
    • Software and hardware assets are promoted as CIs (configurable items, e.g. servers,) into the CMDB from the asset repository
    • Software CIs are mapped onto hardware CI’s and the relationships between them and any services attached to these are mapped and any interdependencies highlighted here. Formal change control kicks in just below the CMDB level. At this point, any changes to be implemented must first go through a formal change control approval process.

    Core ITSM

    • Good quality information in the CMDB enables the service desk/change and configuration management administrators to effectively manage, support and fulfil any problems, incidents, changes and requests for assets, applications and services
    • At this level any processes and controls introduced (e.g. change approval), for MACD (moves, adds, changes and deletions) become integral to the service desk
    • Missing assets, applications or services not discovered or added to the asset repository are verified here and then fed through and processed.

    Advanced ITSM

    • An organisation that successfully exercises the key ITIL v3 disciplines of business continuity, availability and SLAs has reached the point of organisational maturity. In our experience many clients start at the upper echelons of the triangle and struggle to succeed largely due to the lack of integration and maturity of business processes, resources, technology and data quality seen at the foundation levels. Using ITAMS unique methodology and real world experience, we can help you identify where the gaps are in your organisation and put together a coherent and realistic plan in line with your specific requirements, budget and expectations.